At Alpine Air, we understand that navigating HVAC systems and services can sometimes be overwhelming. That’s why we’ve created this Frequently Asked Questions (FAQs) page to provide you with clear and concise answers to common inquiries. Whether you’re curious about our installation processes, maintenance tips, energy efficiency, or troubleshooting advice, our FAQs are designed to help you make informed decisions about your heating and cooling needs. We believe that an informed customer is a satisfied customer, and we are committed to ensuring you have all the information you need to feel confident in your HVAC choices. If you have any additional questions, please don’t hesitate to reach out to our knowledgeable team!
At Alpine Air, we specialize in a wide range of HVAC services, including installation, repair, and maintenance of heating, ventilation, and air conditioning systems for both residential and commercial buildings. Our expertise extends to system replacements, energy efficiency upgrades, and routine maintenance to ensure optimal performance.
How do I know if my HVAC system needs to be replaced?
Several signs may indicate that your HVAC system needs replacement, including frequent breakdowns, rising energy bills, inconsistent temperatures, and an aging system (typically over 15 years old). Our experienced technicians can conduct a thorough assessment to determine whether a replacement is necessary and recommend the best course of action.
What is the process for HVAC system replacement?
Our HVAC system replacement process begins with a comprehensive assessment of your existing system. We evaluate its performance, age, and condition. After this analysis, we work with you to develop a customized replacement plan that meets your needs and budget. The project is then managed by a dedicated project manager to ensure seamless execution.
How long does an HVAC system replacement take?
The duration of an HVAC system replacement can vary depending on the complexity of the project and the size of the system being installed. Typically, for a single-family home a replacement can take anywhere from one day to a few days. For a commercial building the installation process will vary based on the size of the project. Our team will provide you with a timeline during the initial assessment to help you plan accordingly.
Are your HVAC systems energy-efficient?
Yes, we prioritize energy efficiency in our HVAC system replacements. We offer a range of modern, energy-efficient systems that can significantly reduce energy consumption and lower utility bills. Our team can help you select the best options based on your home or building’s specific needs and energy goals.
Do you provide maintenance services for HVAC systems?
Absolutely! We offer comprehensive maintenance services to ensure your HVAC system operates efficiently and reliably. Regular maintenance can help prevent unexpected breakdowns, extend the lifespan of your equipment, and improve indoor air quality. We recommend scheduling maintenance at least once a year. We also offer a very affordable Annual Maintenance Program that will provide you with greater savings.
Which brands of HVAC equipment do you carry?
We install a very wide selection of HVAC brands including RUUD and Daikin – each provides our clients with high-quality equipment options. Our team can recommend the best brands and models based on your specific needs, preferences, and budget.
How do you ensure quality workmanship?
At Alpine Air, we are committed to delivering high-quality workmanship on every project. Our experienced technicians undergo continual training on the latest industry standards and best practices.
Can you provide a quote for HVAC system replacement?
Yes, we provide accurate and transparent quotes for HVAC system replacements. After our initial assessment, we will present you with a detailed quote that outlines all costs associated with the project, allowing you to make informed decisions without unexpected expenses.
How can I schedule an appointment or consultation?
Scheduling an appointment or consultation with Alpine Air is easy! Simply click the Schedule an Appointment button on our home page or call us at 732-800-0180. Our team will be happy to assist you in setting up a convenient time for your assessment or service.
What should I do if my HVAC system is not working?
If your HVAC system is not working, the first step is to check the thermostat settings to ensure it is set to the desired temperature. Next, check the circuit breaker to see if the system has tripped. If these steps do not resolve the issue, it’s best to contact our team for a professional assessment. We can diagnose the problem and recommend the appropriate solution.
How often should I replace my HVAC filters?
It is generally recommended to replace your HVAC filters every 1 to 3 months, depending on usage and the type of filter. If you have pets or allergies, you may need to change them more frequently. Regular filter changes help maintain indoor air quality and system efficiency.
What are the benefits of upgrading to a new HVAC system?
Upgrading to a new HVAC system can provide numerous benefits, including improved energy efficiency, lower utility bills, enhanced comfort, and better indoor air quality. Newer systems often come with advanced features such as programmable thermostats and smart technology, allowing for greater control over your environment.
Do you offer financing options for HVAC system replacements?
Yes, we understand that HVAC system replacements can be a significant investment. That’s why we offer various financing options to help make the process more manageable. Our team can provide you with information on available financing plans during your consultation.
What types of commercial buildings do you service?
Alpine Air specializes in HVAC services for a variety of commercial buildings, including office buildings, warehouses, retail spaces, and multi-unit residential projects. Our experienced team is equipped to handle the unique HVAC needs of different types of commercial properties.
How can I improve the energy efficiency of my HVAC system?
Improving the energy efficiency of your HVAC system can be achieved through regular maintenance, upgrading to energy-efficient equipment, sealing ductwork, and ensuring proper insulation in your building. Our team can provide recommendations tailored to your specific situation to enhance your system’s efficiency.
What should I look for in an HVAC contractor?
When selecting an HVAC contractor, consider their experience, reputation, licensing, and insurance. Look for a company that offers transparent pricing, quality workmanship, and excellent customer service. At Alpine Air, we pride ourselves on our long-standing reputation and commitment to client satisfaction.
Are your technicians certified and trained?
Yes, all of our technicians are certified and undergo regular training to stay updated on the latest HVAC technologies and industry standards. We prioritize ongoing education to ensure our team is equipped to provide the highest level of service.
What is the expected lifespan of an HVAC system?
The lifespan of an HVAC system can vary based on factors such as the type of system, usage, and maintenance. Generally, a well-maintained HVAC system can last between 15 to 25 years. Regular maintenance can help extend the life of your equipment.
How do I know if I need a larger or smaller HVAC system?
Determining the appropriate size for your HVAC system involves a load calculation that considers factors such as the size of your building, insulation levels, and occupancy. Our team can perform this calculation to ensure you have the right-sized system for optimal comfort and efficiency.
I was very impressed with Alpine’s outstanding service and knowledge to help me get my issue resolved quickly and efficiently. Highly recommended!
I have never seen such an amazing company, Benny went to fix my Grandmothers heat at 10PM at night during the freezing cold. Amazing and highly recommended.
Let me tell you about this company, A++ they did whatever needed to get us back up and running, they definitely take care of their customers.
Alpine came recommended to me and they did disappoint. I wish we had them as the original installers on our unit. All the technicians have been able to thoroughly explain the work and answer our questions. I also need to give a huge shoutout to Liz, the office manager. She has been beyond helpful in every way possible! Being that we had so many issues, I was dealing with her on a lot and never did she get frustrated or irritated with me or the situations that would arise. Liz was always responsive and able to communicate everything technical to my level of understanding. She is a true gem to have on the team!!
Dave was amazing! I’m so glad I called Alpine. The professionalism and quickness on getting my house nice and cold even in this 90 degree weather. He was very knowledgeable in what he does and gave me great advice on how to keep my house nice and cold. I will definitely be calling again whenever I have AC problems. The service was definitely A plus quality!!!
Keith was great! I had called multiple companies that gave me the runaround and tried to sell me everything while I have a brand new system. Keith came in and ran his diagnostics and fixed my unit in under an hour! Great service, friendly and prompt – Highly Recommend
I called Alpine and they were at my door not even three hours later . Issue fixed promptly. Professional honest and reliable ! Call them right away !!! You’ll be well taken care of ! Thank you Alpine.
I live in Monmouth County and I met with three different companies about replacing my air conditioner and furnace for my home. Among the three companies I spoke with was what I believe to be one of the largest HVAC companies in NJ. That said, I selected Alpine. My husband and I reviewed the proposals carefully and we decided to go with Alpine. They explained everything carefully to us and we clearly felt they were the most honest of all three companies. There was no funny business – no hard sell, we felt very comfortable with them. The installation crew was excellent! They were polite and were very efficient. They cleaned up after themselves and left the areas cleaner than they found them. I recommended them to my neighbor, and I believe they were thrilled with them as well.
Cecil was great – came on time, very pleasant and knowledgeable. Problem is fixed. Would definitely use them again. Thank you!
I have a two-floor house in Lakewood Nj. We had several technicians come to our house to find out why our bedroom was three degrees cooler than the rest of the house. The technician was very professional and was very pleasant. He fixed the problem and advised us on other HVAC issues in our home. I would highly recommend this company! Great professional knowledge and customer service!
The day after Christmas we lost heat, and I called Alpine. The technician came and determined that my heating unit was shot. The system was very old, so we opted to replace it with a new and more efficient heating system. The Alpine rep left us with a couple of space heaters to get through the weekend and the installation team arrived on Monday to install our new system. Unbelievable service!
I run a management company and I use heating and cooling guys every day of the week, I just never had anyone like Alpine Air, when you call them they show up and are professional, they clean up after himself themselves and do perfect work, and when they say they’re going to be there they’re going to be there, I never had that with any other company.
Called Alpine when my AC went on the fritz and they sent someone out right away. The technician was excellent. He was very knowledgeable, friendly and polite and he gave us some great tips on how to maintain our system – which by the way we did not purchase from Alpine. Great service, would definitely recommend them.
My neighbor recommended these guys and they were great! Benny was in and out in a flash and my system is running like new. Can’t believe the difference. I’m very pleased. Thanks Alpine.
Terrific service, the Alpine technician arrived on time, diagnosed my problem and took care of it within an hour. I had called two other HVAC companies previously and neither was able to fix the issue. Great customer service!
I have an 8-year-old system that was constantly giving me trouble. Seemed like every year I was calling in for service. Switched to Alpine two years ago and signed up for the Alpine maintenance program and it’s the best thing I’ve ever done. The Alpine rep comes in prior to each season and tunes up my heat and AC system. Haven’t had a problem in two years. Very satisfied.
Always super helpful and on time!
My house is 20 years old and the heating system finally went. I called three companies and Alpine was clearly the most professional. No hard sell at all. I was provided with several options for replacing my system and I wound up choosing a Ruud system. The crew showed up on time and installed the system in one day with no hassle or inconvenience to my family. Now my new heating system works great. I highly recommend Alpine.
Needed to replace our AC after years of it breaking down. A friend recommended I call Alpine because they were very pleased with their service. I spoke with Benny and he walked me through my options. Our new AC system was installed the next day and the price was very affordable. Really great company!
My neighbor recommended Alpine to me for replacement of my AC system. What a great experience. The salesman was very thorough, and the installation crew was wonderful. I highly recommend Alpine.
My husband called Alpine because our heater was making strange noises. Benny came out and quickly diagnosed and fixed the problem. Didn’t need to spend a fortune on the repair and we weren’t railroaded into replacing the system like I have been in the past by some other contractors.
Decided to purchase a maintenance contract from Alpine three years ago. Best decision I ever made. While Alpine did not install my original heating and AC unit they have kept in running smoothly the past three years. I highly recommend their maintenance program. My system is 15 years old and still running great.
Keith was excellent. He figured out our problem in no time and got our system up and running. So glad I called Alpine – highly recommend them.
Can’t say enough about Alpine. Great service, polite and professional crew. I just recommended them to my sister-in-law and she’s pleased as well
A++ Very pleased with Alpine. Very efficient system , no haggling and a great price. Highly recommend.
Purchased a new home about 8 years ago and had some issues with the air conditioner. Called a very well-known HVAC company because I always see their commercials and their trucks on the road. Salesman called me back and immediately tried to sell me a new system offering all sorts of promotions. It just didn’t feel right – an 8-year-old system shouldn’t need to be replaced. I called Alpine and Cecil came out and took care of my problem in less than two hours. Very refreshing, an honest and ethical company focused on solving my problem and not just trying to sell me a new air conditioning system unnecessarily.
Had an issue with our AC several months ago and called several popular AC companies to come check it out. All of them except Alpine tried to sell me a new system over the phone. Alpine sent out a technician who fixed the problem and never attempted to sell me a new AC unit. Definitely an AC contractor you can trust!
Recently purchased a 25-year-old home. We knew that we needed to replace the heater and air conditioner. Called three companies including Alpine Air. Met with all three companies and decided to go with Alpine. I’ve since heard horror stories about the other two companies. Interestingly, I almost didn’t call Alpine Air because they weren’t as well known as the other two companies were but luckily my brother recommended I give them a call. So happy I did. The guys did a great job and were very professional.
