Glossary

At Alpine Air, we recognize that the world of heating, ventilation, air conditioning (HVAC) and plumbing can be filled with technical terms and industry jargon that may be unfamiliar to many. To help you navigate this landscape with ease, we have created a comprehensive glossary of HVAC and plumbing terminology. This resource is designed to provide clear definitions and explanations of key terms, ensuring that you have a solid understanding of the concepts related to your HVAC and plumbing systems. Whether you’re a homeowner, a property manager, or a contractor, our glossary aims to empower you with the knowledge you need to make informed decisions about your heating, cooling and plumbing needs.

An acronym for Heating, Ventilation, and Air Conditioning, HVAC refers to the technology and systems used to regulate indoor environmental conditions, including temperature, humidity, and air quality.

A measure of the efficiency of air conditioning systems. It is calculated by dividing the cooling output (in BTUs) by the energy consumed (in watt-hours) over a typical cooling season. Higher SEER ratings indicate more energy-efficient systems.

A unit of measurement for energy. It represents the amount of heat required to raise the temperature of one pound of water by one degree Fahrenheit. BTUs are commonly used to describe the heating or cooling capacity of HVAC systems.

A system of ducts used to distribute heated or cooled air throughout a building. Properly designed ductwork is essential for efficient HVAC operation and maintaining consistent indoor temperatures.

A device that regulates the temperature of a heating or cooling system by turning it on or off based on the desired temperature set by the user. Smart thermostats can learn user preferences and optimize energy usage.

A component of an HVAC system that removes dust, allergens, and other particles from the air. Regularly changing air filters is crucial for maintaining indoor air quality and system efficiency.

A substance used in HVAC systems to absorb and release heat as it circulates through the system. Common refrigerants include R-410A and R-22, each with specific properties and environmental considerations.

A versatile HVAC system that can provide both heating and cooling by transferring heat between the indoors and outdoors. Heat pumps are known for their energy efficiency and can be used in various climates.

A system that divides a building into different zones, each with its own temperature control. Zoning allows for customized heating and cooling in different areas, improving comfort and energy efficiency.

A measure of the quality of air within a building, which can affect the health and comfort of occupants. Factors influencing IAQ include ventilation, humidity levels, and the presence of pollutants.

A component of an air conditioning system that releases heat absorbed from the indoor air to the outside environment. The condenser is typically located outside the building and works in conjunction with the evaporator coil.

A component of an air conditioning system that absorbs heat from the indoor air, causing the refrigerant to evaporate and cool the air before it is circulated back into the building.

The process of exchanging or replacing air in a space to improve indoor air quality. Ventilation can be natural (through windows and doors) or mechanical (using fans and HVAC systems).

The amount of moisture present in the air. Maintaining proper humidity levels is essential for comfort and can impact the efficiency of HVAC systems.

A contract between a service provider and a customer that outlines scheduled maintenance services for HVAC systems. Maintenance agreements often include regular inspections, filter changes, and priority service.

A measure of a furnace’s efficiency in converting fuel to energy over a year. It is expressed as a percentage; the higher the AFUE rating, the more efficient the furnace. For example, a furnace with an AFUE of 90% converts 90% of the fuel it uses into heat.

A rating system used to measure the effectiveness of air filters. MERV ratings range from 1 to 16, with higher numbers indicating better filtration capabilities. Filters with higher MERV ratings can capture smaller particles and improve indoor air quality.

A mechanical device that removes heat from a liquid via a vapor-compression or absorption refrigeration cycle. Chillers are commonly used in large commercial buildings to provide cooling for air conditioning systems.

A type of motor that can adjust its speed based on the heating or cooling demand of the building. Variable speed motors improve energy efficiency and provide more consistent temperature control compared to single-speed motors.

An HVAC system that provides heating and cooling without the need for ductwork. It consists of an outdoor compressor unit and one or more indoor air-handling units, making it ideal for homes without existing duct systems.

A device that removes excess moisture from the air to maintain comfortable humidity levels. Dehumidifiers are often used in basements, bathrooms, and other areas prone to high humidity.

A component of an HVAC system that circulates air throughout the building. It contains a blower, heating and/or cooling elements, and filters to ensure that conditioned air is distributed effectively.

A type of heat pump that uses the stable temperature of the ground or groundwater to provide heating and cooling. Geothermal systems are highly efficient and environmentally friendly, utilizing renewable energy from the earth.

A process used to determine the heating and cooling requirements of a building. Load calculations take into account factors such as building size, insulation, windows, and occupancy to ensure the HVAC system is appropriately sized.

A device that exchanges stale indoor air with fresh outdoor air while transferring heat and moisture between the two airstreams. ERVs help improve indoor air quality while minimizing energy loss.

A pipe or channel that removes excess moisture produced by the air conditioning system. Proper drainage is essential to prevent water damage and mold growth in HVAC systems.

A programmable thermostat that can be controlled remotely via a smartphone or computer. Smart thermostats can learn user preferences and optimize heating and cooling schedules for improved energy efficiency.

A device that transfers heat between two or more fluids without mixing them. Heat exchangers are commonly used in HVAC systems to improve efficiency by recovering waste heat.

A device that measures indoor air quality parameters, such as temperature, humidity, and levels of pollutants. Air quality monitors help identify issues that may affect health and comfort.

The process of verifying and ensuring that HVAC systems are designed, installed, and functioning according to the specified requirements. Commissioning helps optimize system performance and energy efficiency.


The system of pipes, fixtures, and fittings installed in a building for the distribution of water and the removal of waste.

A network of pipes that carries wastewater away from a building to a sewer or septic system.

A device that is connected to a plumbing system, such as sinks, toilets, bathtubs, and faucets, used for the delivery or disposal of water.

A blockage in a pipe or drain that prevents the normal flow of water or waste.

A pipe that carries wastewater from a building to a municipal sewer system or a septic tank.

A device that heats water for domestic use, typically for bathing, cooking, and cleaning.

A rubber or plastic valve in a toilet tank that controls the flow of water from the tank to the bowl during flushing.

The unwanted reverse flow of water in a plumbing system, which can lead to contamination of the potable water supply.

A method of clearing clogged pipes using high-pressure water jets to remove blockages and buildup.

A component used to connect sections of pipe, change the direction of flow, or control the flow of water in a plumbing system.

An underground wastewater treatment system that processes and disposes of sewage from a building not connected to a municipal sewer.

A pump used to remove water that has accumulated in a sump basin, typically found in basements to prevent flooding.

A pipe that allows air to enter the plumbing system, preventing vacuum formation and ensuring proper drainage.

A curved section of pipe that holds water to prevent sewer gases from entering a building or home while allowing wastewater to flow through.

The force at which water is delivered through pipes, typically measured in pounds per square inch (PSI).

The process of identifying and locating leaks in plumbing systems, often using specialized equipment.

A set of regulations governing the installation and maintenance of plumbing systems to ensure safety and efficiency.

Plumbing services provided outside of regular business hours to address urgent issues such as burst pipes or severe leaks.

Material used to wrap pipes to prevent heat loss, condensation, and freezing in cold weather.

A device that removes minerals such as calcium and magnesium from water to reduce hardness and prevent scale buildup in pipes and appliances.

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What Our Customers Say

I was very impressed with Alpine’s outstanding service and knowledge to help me get my issue resolved quickly and efficiently. Highly recommended!

— Dovi E

I have never seen such an amazing company, Benny went to fix my Grandmothers heat at 10PM at night during the freezing cold. Amazing and highly recommended.

— Mayer C

Let me tell you about this company, A++  they did whatever needed to get us back up and running, they definitely take care of their customers.

— Tim J

Alpine came recommended to me and they did disappoint. I wish we had them as the original installers on our unit. All the technicians have been able to thoroughly explain the work and answer our questions. I also need to give a huge shoutout to Liz, the office manager. She has been beyond helpful in every way possible! Being that we had so many issues, I was dealing with her on a lot and never did she get frustrated or irritated with me or the situations that would arise. Liz was always responsive and able to communicate everything technical to my level of understanding. She is a true gem to have on the team!!

— Monique M

Dave was amazing! I’m so glad I called Alpine. The professionalism and quickness on getting my house nice and cold even in this 90 degree weather. He was very knowledgeable in what he does and gave me great advice on how to keep my house nice and cold. I will definitely be calling again whenever I have AC problems. The service was definitely A plus quality!!!

— Delmi S

Keith was great! I had called multiple companies that gave me the runaround and tried to sell me everything while I have a brand new system.  Keith came in and ran his diagnostics and fixed my unit in under an hour! Great service, friendly and prompt – Highly Recommend

— Kimberly W

I called Alpine and they were at my door not even three hours later . Issue fixed promptly. Professional honest and reliable ! Call them right away !!! You’ll be well taken care of ! Thank you Alpine.

— David W

I live in Monmouth County and I met with three different companies about replacing my air conditioner and furnace for my home. Among the three companies I spoke with was what I believe to be one of the largest HVAC companies in NJ.   That said, I selected Alpine.  My husband and I reviewed the proposals carefully and we decided to go with Alpine.  They explained everything carefully to us and we clearly felt they were the most honest of all three companies.  There was no funny business – no hard sell, we felt very comfortable with them.  The installation crew was excellent!  They were polite and were very efficient.  They cleaned up after themselves and left the areas cleaner than they found them.  I recommended them to my neighbor, and I believe they were thrilled with them as well.

— Cynthia P

Cecil was great – came on time, very pleasant and knowledgeable. Problem is fixed. Would definitely use them again. Thank you!

— C W

I have a two-floor house in Lakewood Nj. We had several technicians come to our house to find out why our bedroom was three degrees cooler than the rest of the house. The technician was very professional and was very pleasant. He fixed the problem and advised us on other HVAC issues in our home.  I would highly recommend this company! Great professional knowledge and customer service!

— Dina D

The day after Christmas we lost heat, and I called Alpine.  The technician came and determined that my heating unit was shot. The system was very old, so we opted to replace it with a new and more efficient heating system. The Alpine rep left us with a couple of space heaters to get through the weekend and the installation team arrived on Monday to install our new system.  Unbelievable service!

— Jess P

I run a management company and I use heating and cooling guys every day of the week, I just never had anyone like Alpine Air, when you call them they show up  and are professional, they clean up after himself themselves and do perfect work, and when they say they’re going to be there they’re going to be there, I never had that with any other company.

— Efraim T

Called Alpine when my AC went on the fritz and they sent someone out right away. The technician was excellent. He was very knowledgeable, friendly and polite and he gave us some great tips on how to maintain our system – which by the way we did not purchase from Alpine. Great service, would definitely recommend them.

— Robert P

My neighbor recommended these guys and they were great!  Benny was in and out in a flash and my system is running like new. Can’t believe the difference.  I’m very pleased. Thanks Alpine.

— Jordan Z

Terrific service, the Alpine technician arrived on time, diagnosed my problem and took care of it within an hour.  I had called two other HVAC companies previously and neither was able to fix the issue.  Great customer service!

— Jim B

I have an 8-year-old system that was constantly giving me trouble.  Seemed like every year I was calling in for service. Switched to Alpine two years ago and signed up for the Alpine maintenance program and it’s the best thing I’ve ever done.  The Alpine rep comes in prior to each season and tunes up my heat and AC system.  Haven’t had a problem in two years. Very satisfied.

— Paul D

Always super helpful and on time!

— Anthony F

My house is 20 years old and the heating system finally went.  I called three companies and Alpine was clearly the most professional. No hard sell at all.  I was provided with several options for replacing my system and I wound up choosing a Ruud system.  The crew showed up on time and installed the system in one day with no hassle or inconvenience to my family. Now my new heating system works great.  I highly recommend Alpine.

— Riley M

Needed to replace our AC after years of it breaking down.  A friend recommended I call Alpine because they were very pleased with their service.  I spoke with Benny and he walked me through my options.  Our new AC system was installed the next day and the price was very affordable. Really great company!

— Jordan S

My neighbor recommended Alpine to me for replacement of my AC system.  What a great experience.  The salesman was very thorough, and the installation crew was wonderful. I highly recommend Alpine.

— Cindy R

My husband called Alpine because our heater was making strange noises.  Benny came out and quickly diagnosed and fixed the problem.  Didn’t need to spend a fortune on the repair and we weren’t railroaded into replacing the system like I have been in the past by some other contractors.

— Danielle P

Decided to purchase a maintenance contract from Alpine three years ago.  Best decision I ever made.  While Alpine did not install my original heating and AC unit they have kept in running smoothly the past three years.  I highly recommend their maintenance program.  My system is 15 years old and still running great. 

— Alex P

Keith was excellent.  He figured out our problem in no time and got our system up and running.  So glad I called Alpine – highly recommend them.

— Sarah G

Can’t say enough about Alpine. Great service, polite and professional crew.  I just recommended them to my sister-in-law and she’s pleased as well

— Janice P

A++ Very pleased with Alpine.  Very efficient system , no haggling and a great price.  Highly recommend.

— Devin S

Purchased a new home about 8 years ago and had some issues with the air conditioner.  Called a very well-known HVAC company because I always see their commercials and their trucks on the road.  Salesman called me back and immediately tried to sell me a new system offering all sorts of promotions. It just didn’t feel right – an 8-year-old system shouldn’t need to be replaced.  I called Alpine and Cecil came out and took care of my problem in less than two hours.  Very refreshing, an honest and ethical company focused on solving my problem and not just trying to sell me a new air conditioning system unnecessarily.

— Dan L

Had an issue with our AC several months ago and called several popular AC companies to come check it out.  All of them except Alpine tried to sell me a new system over the phone.  Alpine sent out a technician who fixed the problem and never attempted to sell me a new AC unit. Definitely an AC contractor you can trust!

— Robert R

Recently purchased a 25-year-old home.  We knew that we needed to replace the heater and air conditioner.  Called three companies including Alpine Air.  Met with all three companies and decided to go with Alpine. I’ve since heard horror stories about the other two companies.  Interestingly, I almost didn’t call Alpine Air because they weren’t as well known as the other two companies were but luckily my brother recommended I give them a call. So happy I did.  The guys did a great job and were very professional. 

— Douglas D